1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or use our services:
- Personal Information: Name, email address, phone number, postal address.
- Technical Information: IP address, browser type, device information, and website usage data.
- Service Information: Details related to your energy requirements, property specifications, and installation details.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services (solar panel installation, battery storage, EV charging systems).
- To respond to enquiries and provide quotes.
- To send service updates and relevant communications (only with your consent).
- To improve our website and services.
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We will never sell your personal data. We may share your information with:
- Trusted contractors, engineers, and service providers to carry out installations and maintenance.
- Regulatory bodies, where legally required.
- IT and hosting providers to maintain our website and systems.
All third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We implement strong technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.
5. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict the processing of your data.
- Withdraw consent at any time.
To exercise these rights, contact us at info@norwoodrenewables.co.uk.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings in your browser at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: